Shipping policy

Shipping Policy

THE PERFUME PLUGS

At THE PERFUME PLUGS, we strive to provide a smooth and reliable delivery experience. Every order is carefully packed and dispatched to ensure your fragrances reach you safely and in perfect condition.

Order Processing Time

  • Orders are processed within 1–3 business days after successful order confirmation.
  • Once your order has been shipped, you will receive tracking details via email or SMS.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery timelines:

  • Metro Cities: 3–5 business days
  • Other Locations: 5–7 business days

Delivery timelines may vary depending on your location, courier availability, weather conditions, and unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before completing your purchase.
  • Free shipping offers may be available during promotional periods.

Order Tracking

Once your order is dispatched, tracking information will be shared through your registered email or phone number.

You can use the tracking details to monitor your order status until delivery.

Delivery Issues

If your package is delayed, damaged, or shows incorrect delivery information, please contact our support team. We will assist you in resolving the issue with the courier partner.

For damaged packages:

  • Please record an unboxing video.
  • Share images/videos of the package and product within 48 hours of delivery.

Incorrect Address Information

Customers are responsible for providing accurate shipping details during checkout. THE PERFUME PLUGS will not be responsible for delays or failed deliveries caused by incorrect address information.

International Shipping

Currently, we provide shipping services as available. International shipping availability, charges, and timelines may vary depending on the destination.

Contact Us

For any shipping-related queries, please contact:

THE PERFUME PLUGS
📧 Email: theperfumeplugs@gmail.com

We appreciate your trust and are committed to delivering your favorite fragrances with care.